Submitting documents is only possible the day after the registration, thank you for your patience.
We recently experienced a technical issue on the DKV App. For Android users, the problem has been resolved. Iphone users should install the latest update. Our apologies for the inconvenience.
For the registration and use of My DKV detailed user manuals are available.
To access My DKV,
You need to enter your username, password and confirm.
You received your username by e-mail after your registration to My DKV.
This information is strictly personal and may never be passed on to third parties.
If you have forgotten your username or password, you can request it via the login page.
Please note that your new password must meet the following requirements:
If desired, you can change your user name or password via My DKV
via the top menu bar, under the heading 'My Profile'.
Check your emails. The necessary data has been sent to you.
Check your e-mail for reset password
It may take a minute or more to receive the verification code via email. The code has been sent to your email account linked to your DKV profile.
If You're still waiting after more then a few minutes. Click below to request a new code.
Yes, I hereby give my explicit consent to DKV to transfer my medical claims statements to my insurance intermediary/intermediaries as described above. If these medical claims statements relate to a minor (under the age of 18), I give this consent in my capacity as holder of parental responsibility over the child.
* Title 5 is not applicable to any collective or group insurance subscribed by your employer at DKV to which you are affiliated.